Effective Date: 12th June 2025
Welcome to Diva Hair & Cosmetics! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms, including any additional terms and policies referenced herein. If you do not agree with these Terms, please do not use our website.
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- Use of Our Website
By accessing and using Diva Hair & Cosmetics’ website, you agree to comply with all applicable laws and regulations. You may only use the website for lawful purposes, and you agree not to:
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- Engage in any activity that interferes with or disrupts the website’s operation
- Attempt to gain unauthorized access to any part of the website or related systems
- Impersonate any person or entity or falsely represent your affiliation with a person or entity
- Use any automated tools (such as bots or scrapers) to access or collect data from the website without our express consent
- Account Creation and Security
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To access certain features or make purchases, you may be required to create an account. You agree to provide accurate, current, and complete information during the account creation process. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
If you suspect any unauthorized use of your account, you must notify us immediately. Diva Hair & Cosmetics is not responsible for any loss or damage arising from your failure to protect your account information.
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- Product Information and Pricing
While we make every effort to display product details, including descriptions, prices, and images accurately, we cannot guarantee that all information is free from errors. In the event of a pricing mistake or incorrect product information, we reserve the right to cancel or modify any order that includes incorrect information, even after your order has been confirmed.
Prices, product availability, and promotions may change without notice. Diva Hair & Cosmetics reserves the right to limit quantities of products ordered.
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- Ordering and Payment
By placing an order on our website, you are making an offer to purchase products subject to these Terms. All orders are subject to availability and confirmation of the order price.
Payment must be made at the time of the order. We accept various payment methods, including credit/debit cards and other online payment systems. By submitting your payment details, you confirm that you have the right to use the chosen payment method and authorize us to charge the payment amount.
If an order cannot be processed, we will notify you and provide alternative solutions.
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- Shipping and Delivery
Diva Hair & Cosmetics will process and ship your order in a timely manner. Shipping charges and delivery times vary based on your location and the shipping method you select during checkout. You are responsible for providing accurate shipping information.
Please note that shipping delays may occur due to circumstances beyond our control, such as weather, natural disasters, or carrier issues.
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- Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your product, we accept returns in accordance with our Returns Policy, which can be found [here]. Products must be returned in their original condition and packaging to qualify for a refund or exchange. Some products may be non-returnable for hygiene reasons.
Please refer to the Returns Policy for detailed information on how to initiate a return.
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- Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, and product designs, is the property of Diva Hair & Cosmetics or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the website without our express written consent.
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- Limitation of Liability
Diva Hair & Cosmetics is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the website or its products, even if we have been advised of the possibility of such damages.
We do not guarantee that our website will be error-free or continuously available, and we are not responsible for any interruptions or delays in service.
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- Privacy and Data Collection
Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protects your personal information. By using our website, you agree to the collection and use of your information as described in the Privacy Policy.
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- Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement or responsibility for the content or practices of those websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
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- Changes to These Terms
Diva Hair & Cosmetics reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these Terms periodically for any changes. Your continued use of the website after any changes indicates your acceptance of the revised Terms.
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- Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved through binding arbitration or in the courts located in [Insert Location], depending on the nature of the dispute.
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- Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Diva Hair & Cosmetics Ltd
Email: dhcosmeticslimited@gmail.com
Phone: +447377916660
Address: 57 London Road, Croydon. CR0 2RF
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Diva Hair and Cosmetics